Booking Policy
Prior to booking an appointment
please read carefully the policies below.
-
Location:
3500 Portwell Pl - Royal bay Colwood.
( Comfortable Home Base Business )
We have lots of street parking available.
Please text when you arrive.
Booking Deposit:
We require a deposits to secure all appointments
for full sets or other appointments for new clients.
all deposits are non refundable.
$50 deposits + additional 5% gst = $52.50 for all full sets and
$30 deposits + additional 5% gst = $31.50 for all other appointments.
these must be sent 1 hour from booking request sent
or the appointment will not be held.
deposits can be sent via E-transfer to stellettabeauty@gmail.com
Please note: If you are booking only a waxing or tinting service and or a lash removal, a deposit is not required.
New Clients - Lashes
All new clients for lash extensions booking a new fill coming from another artist must pay a one time foreign fee of an additional $15.00 on top of their fill price.
Rescheduling/Cancellation
Within 48 hours of your appointment please text or email me directly.
There will be a charged 50% + 5 % gst of the original appointment price.
For a new set, the deposit will be taken and or charged
before you re-book. You will have to resend
a new deposit to book a new appointment.
No Shows
All no-shows I'll be charging 50% + 5% gst of the price of your
appointment type.
The payment must be made before you book a new appointment with me.
PLEASE let me know if you cannot make it for your appointment.
Sadly if I don’t work I don’t get paid.
If you have 2 or more no shows you
will not be able to re-book with Stelletta Beauty.
(if you have questions or are unsure please contact me directly)
Late Appointments
For late arrivals, the service time will be reduced accordingly
and you will be required to pay the full price.
Please let me know if you will be
late for your appointment before your scheduled time.
I may be able to accommodate a partial or full appointment
depending on my schedule.
This will be at my discretion and with
advanced notification of late arrival.
It will be automatically considered as "No show appointment"
for any appointments 15 mins late.
Wait-list
if my books are closed or you desire a specific time
that's currently booked and you are wanting to keep up with your. appointments,
Please contact us via text or email with
your first name, last name, phone number and desired date and time. You will then be contacted when a space becomes available.
Payment
We accept Cash, Debit, or Credit cards.
No E-transfer payment at appointment unless sent before leaving.
All appointments will require a 5% GST.
All Credit Cards will have a (2.9%) processing fee.
All appointments must be booked every 2-3 weeks.
After 4 weeks lashes will be required to pay full set prices.
Please book in advance for all appointments.
- All deposits must be sent through E-transfer after you submit
your appointment request. Deposit will be subtracted from your total.
You'll be paying rest on your appointment day.
*** Forms to fill out before your appointment ***
LASH EXTENSIONS FORM
https://form.jotform.com/210546631475051
TINY TATTOO FORM
https://form.jotform.com/220390172675051
LASH LIFT + TINT FORM
https://form.jotform.com/210547724932053
TEETH WHITENING FORM
https://form.jotform.com/210538393431049
BROW LAMINATION & BROW TINT
https://form.jotform.com/221038261661247
To book your appointment please
send a non-refundable Deposit via E-Transfer to
in order to validate your appointment.
(full instructions above).
Masks are optional. You can wear a mask
if you choose or purchase one for 3$
Thank you! Sincerely, Yem.